Step into a rewarding role at Performance Toyota as a Customer Service Specialist. Focus on delivering personalized customer service while managing inbound communications and service scheduling.
As a BDC Service Representative, you'll work in a high-energy workplace, engaging clients through email and phone. Your mission is to ensure all communications are handled with care and professionalism, enhancing customer satisfaction as part of a dynamic team.
Key Responsibilities:
• Manage customer communications via phone and email
• Schedule and confirm service appointments
• Respond promptly to customer inquiries and web leads
• Collaborate with Service and Parts departments
• Document all customer communications and appointments
Requirements:
• High School Diploma or equivalent
• 1-2 years dealership experience is an asset
• Strong customer service and communication abilities
• Must hold a valid Ontario Driver's License
• Detail-oriented with the ability to multitask
Your customer-focused attitude can help elevate the service experience at Performance Toyota.
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📌 Performance Toyota Customer Service Specialist (St. Catharines)
🏢 Performance Cars
📍 St. Catharines