Become a key part of our CSR team dedicated to making families feel welcome. This role involves problem-solving, greeting guests, and handling registrations with a positive attitude.

We're looking for energetic Customer Service Representatives who enjoy helping families and creating a warm environment. You'll greet guests, give facility tours, book classes, and manage family accounts efficiently. Your role will require a strong service orientation and the ability to multitask calmly under pressure for a smooth operation.

Key Responsibilities: • Greet families warmly upon arrival • Conduct tours and assist new families • Manage bookings, payments, and registrations • Handle phone calls and emails attentively • Resolve issues calmly and quickly

Requirements: • 1 year customer service experience preferred • Strong communication skills and positive outlook • Organized, dependable, and tech-savvy • Ability to maintain composure in quick-paced settings • First Aid certification (or willingness to obtain)

Bring your energy and problem-solving skills to create a welcoming atmosphere for families! #J-18808-Ljbffr

📌 Customer Service Representative for Families (Winnipeg)
🏢 Making Waves Swim School
📍 Winnipeg