Elevate the customer experience as a Team Lead at Roots. Lead a motivated sales team to achieve exceptional results while ensuring operational excellence and brand loyalty.

Roots is hiring a Team Lead who connects the leadership team with sales associates. This is a critical role that requires over a year of retail experience, especially in luxury environments. You’ll be responsible for guiding staff, ensuring customer satisfaction, and supporting operational tasks in the absence of managers.

Key Responsibilities: • Model outstanding customer service and sales behaviours • Assist managers in running store operations effectively • Coach associates on service fundamentals and provide feedback • Facilitate new associate training and onboarding • Delegate tasks to optimize team efficiency

Requirements: • 1+ years' experience in retail apparel • Proven capability in leading a sales team • Strong POS management skills • Excellent organization and problem-solving abilities • Availability for wide-ranging weekly shifts including weekends

Bring your leadership skills and passion for retail to Roots, enhancing customer experiences and operational success. #J-18808-Ljbffr

📌 Team Lead at Roots Retail (Winnipeg)
🏢 Roots
📍 Winnipeg