With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada. At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and energetic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.



We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Job Description As a Customer Service Representative, you will provide sales support to customers via telephone, email, and walk-ins to our Profit Centres. You will provide the highest level of customer service by answering customer inquiries, generating sales leads, and closing sales to increase profit sharing. Support will also be provided to the Outside Sales function. Additional duties will include: Answer telephone calls, emails and in person questions from customers and identify their needs Research product for customers and provide recommendations on our assortment of product Enter sales orders generated from Profit Centre customers via fax, phone, emails, and texts Grow and retain established customer base and develop new business for the Profit Centre Follow up on backorders with vendors and provide customers accurate delivery dates Send and follow-up with request for quotes to vendors Process returns and warranty claims to customers both on

📌 Customer Service Representative (Peterborough)
🏢 Emco
📍 Peterborough