Join Niagara Adventure Excursions as a Guest Services Team Lead, driving exceptional guest interactions and team performance in a seasonal role. Showcase your leadership and guest service expertise with every shift.
As a key player in this seasonal position, you will set the tone for professionalism and service excellence among the Guest Service team. Your responsibilities include managing ticketing and merchandising while facilitating checks and reservations. With your adaptability and mentoring skills, you’ll support team members in delivering top-notch guest experiences.
Key Responsibilities:
• Model professionalism and service for the Guest Service team
• Assist with special requests and group reservations




• Manage daily cash and reconcile transactions
• Schedule staff breaks and ensure workflow efficiency
• Troubleshoot and resolve issues as needed
Requirements:
• Proven guest service experience required
• Solid communication and leadership skills
• Initiative in problem-solving
• Attention to detail and consistency in tasks
• Physical ability to meet operational demands
Bring your expertise and passion for guest service to Niagara Adventure Excursions this season.
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📌 Seasonal Team Lead for Guest Services (Niagara Falls)
🏢 WildPlay
📍 Niagara Falls