29 days ago Requisition ID: 5217 Salary: $45,800.00 Annually How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. Service Coordinator Full Time Permanent Mercedes-Benz Oakville, Oakville, ON, CA 29 days ago Requisition ID: 5217 Salary: $45,800.00 Annually How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 23 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. Our Mercedes-Benz Oakville dealershi p is looking for a Service Coordinator to join our amazing team! Job Purpose The Service Coordinator is responsible for answering all incoming service department phone calls in an effective and friendly manner.



This position will book service appointments, assist management in performing various administrative tasks, oversee all appointments and consult with the management team regarding any discrepancies. The Service Coordinator ensures customer mobility when appointments are booked, balances the cash at the end of the day and will handle customer inquiries and if further information is required, a Service Consultant or member of the management team is consulted. Responsibilities Answer all incoming phone calls within three rings. Answer any inquiries possible and acquire assistance if necessary. All customer interactions are to be performed in a friendly and helpful manner. Maintain and control service appointments. Perform service department administrative tasks as directed by management. Book service appointments as per the dealership’s appointment process. Arrange for customer mobility with the dealerships shuttle or loaner vehicle. Balance cash at the end of the day. Follow up with customers and book appointments for special ordered parts. Review the special order parts files, and then call the customers once parts have arrived. Assist customers when picking up their vehicles, and accept

📌 Service Coordinator (Oakville)
🏢 AWIN - Mercedez Benz Oakville
📍 Oakville