Workforce Management Specialist - Workforce Strategy & Optimization Are you forward-thinking and always looking to establish better systems and processes?

As a workforce management specialist, you will be responsible for providing specialized expertise in scheduling, reporting, tool optimization and business analysis to support the company’s labour management strategy. With data modeling techniques, you’ll help ‘paint a picture’ for leadership to better manage staffing and optimize processes across different areas of the store to set them up for success.

We practice a remote first working model, leveraging in person interactions at our head office, in beautiful Vancouver, BC, for strategic, collaborative and social purposes.

What you’ll do:

Act as a subject matter expert around labour & scheduling processes

Support the department’s inbox - identify, troubleshoot, and fix quality / discrepancy issues and gaps by monitoring existing dashboards

Support ongoing delivery of projects that require time and motion study analysis, standard operational procedure changes and development

Collaborate with senior team members to develop reports and tools for store and individual performance management, labour capacity, utilization, productivity, and related KPIs

Continuously evolve the planning processes by keeping up to date with industry standards, trends, and analytics tools

Support day to day workforce operations and strategy functions as required





What we’re looking for:

3-5 year’s experience in Retail and Store Operations

1-3 year’s experience in workforce management and scheduling practices

1-3 year’s experience in Reporting and Analytics

Advanced Microsoft Excel, PowerBI, PowerApps, and PowerAutomate experience

Intermediate experience with SQL, Python, Machine Learning

Diploma or Bachelor’s Degree in Business Administration, Finance, Accounting, Statistics, Engineering

Why you’ll love it here:

Remote-first work environment

Employee discounts on awesome tech from day one

Flexible health advantages and wellness program

TFSA and RRSP programs100% matched company pension plan

Training programs to build new and transferable skills

About Best Buy As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Annualized Compensation Range $57,000.00 - $65,000.00

Starting pay offered will consider skills and experience.Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

This posting is for a vacancy.

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📌 Workforce Management Specialist (Winnipeg)
🏢 Best Buy Canada
📍 Winnipeg