Join InnVest Hotels as a Guest Service Agent to orchestrate guest experiences with excellence. This role involves registering guests, managing bookings, and ensuring a pristine workplace.
As a Guest Service Agent, you become a key player in creating memorable stays in our diverse hotel portfolio across Canada. You will manage guest check-ins and check-outs, handle special requests, and use suggestive selling techniques to promote our services. Additionally, coordination with housekeeping and maintenance will enhance guest satisfaction.
Key Responsibilities: • Create a welcoming atmosphere for all guests • Register guests and accommodate special requests • Manage room assignments and reservations • Follow cash-handling and credit policies • Process guest check-outs and manage payments
Requirements: • Excellent English communication skills • Strong organizational and interpersonal abilities • Familiarity with computerized systems • Commitment to exceptional guest service • High school diploma or equivalent
Bring your dedication to service excellence in this rewarding role at InnVest Hotels. #J-18808-Ljbffr
📌 Guest Service Agent at InnVest Hotels (Winnipeg)
🏢 InnVest Hotels
📍 Winnipeg
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