Manage collections activities for a mixed portfolio of low-dollar customer accounts Communicate with clients regarding collections issues, payment inquiries, and invoicing Update and maintain accurate customer files and report account status to Management Research and reconcile accounts to identify billing issues Prepare monthly account breakdowns, summaries, and analyses Compile invoice copies, credits, and unapplied payment details Prepare and reconcile accounts, unapplied credit balances, and credit notes Coordinate monthly pre-authorized payments with customers and the Payments team Participate in conference calls with customers and internal partners to recover past-due invoices Collaborate with sales, customer success, and finance teams to resolve payment and billing issues Investigate and resolve complex or escalated accounts receivable issues Participate in AR Escalations processes and support departmental goals Maintain documentation of accounts receivable activities and process changes Generate and analyze accounts receivable reports, identify trends, and provide management insights Report to the Team Leader, Accounts Receivable Proactively manage a high-volume workload while maintaining accuracy Requirements

High level of moral judgment for handling confidential information and monetary transactions Robust diplomatic, negotiation, and conflict resolution skills Effective attention to detail and high degree of accuracy managing reconciliations Strong analytical skills and ability to identify patterns, trends,



and root causes of accounts receivable issues Excellent written and verbal communication skills Ability to work effectively in a strong cross-functional environment Detail-oriented with a high degree of accuracy in data analysis and reporting Ability to work independently and prioritize multiple tasks Sound analytical thinking, planning, prioritizing, and execution skills Excellent computer skills with strong working knowledge of Microsoft Word and Excel AI fluency with Microsoft Copilot or other AI tools Demonstrated commitment to PointClickCare’s core values: People, Passion, and Performance Knowledge of healthcare billing and reimbursement processes is a plus Experience with accounts receivable processes and account reconciliations Core Competencies

Demonstrates expertise in managing accounts receivable processes, including collections, reconciliations, and reporting. Proficient in data analysis and communication, with a strong focus on accuracy and collaboration across cross-functional teams. Highest-signal resume keywords

Accounts Receivable Management Data Analysis and Reporting Conflict Resolution Skills Microsoft Excel Proficiency Healthcare Billing Knowledge Hard Skills

Accounts Receivable Processes Account Reconciliation Data Analysis Payment Inquiries Invoice Management Monthly Reporting Trend Identification Credit Note Preparation High-Volume Workload Management Confidential Information Handling Soft Skills

Attention to Detail Diplomatic Skills Negotiation Skills Effective Communication Analytical Thinking Industry Keywords

Healthcare Billing Reimbursement Processes Accounts Receivable Issues Customer Success Collaboration Payment Processing Tools & Technologies

Microsoft Word Microsoft Excel Microsoft Copilot AI Tools

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📌 Senior Accounts Receivable Specialist – 1 year contract (Winnipeg)
🏢 Jobtailor
📍 Winnipeg