CIBC is looking for a dedicated Client Service Representative in Val-d'Or. Help clients navigate their banking options while providing a top-tier customer experience, utilizing digital tools efficiently.
As part of the Personal and Business Banking Team, you will ensure clients receive exceptional service tailored to their financial needs. This full time on-site position requires active engagement in problem-solving efforts and a commitment to continuous learning. Your flexibility to work varied hours, including weekends, enables effective client service across banking centers.
Key Responsibilities:
• Engage clients in meaningful interactions
• Provide transaction support and account management
• Take ownership of client issues and find solutions
• Promote our digital and mobile banking tools
• Adhere to compliance and operational standards
Requirements:
• Experience resolving client issues
• Excellent customer service skills
• Digital literacy in banking products
• Strong communication and interpersonal skills
• Flexibility for varied work hours
Leverage your skills to deliver exceptional client service as part of the CIBC team in Val-d'Or.
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📌 Client Service Representative Job at CIBC (Quebec City)
🏢 Canadian Imperial Bank of Commerce
📍 Quebec City