Join the City of Kingston as a part time Customer Support Agent, delivering high-quality service and support. Engage with residents to facilitate access to municipal services through various communication channels.
This role requires strong customer service skills and the ability to handle diverse inquiries effectively. You will assist residents via phone, online, and in-person, ensuring their needs are met with professionalism. Accurate processing of service requests and transactions is essential to this position’s success.
Key Responsibilities:
• Handle inquiries across multiple communication channels
• Document and manage service requests for departments
• Provide accurate transaction processing at the counter




• Support facility bookings and program registrations
• Maintain accountability for cash drawer operations
Requirements:
• Completion of Grade 12 diploma or equivalent
• Minimum of one year experience in customer service
• Familiarity with customer service technologies required
• Strong verbal and written communication skills
• Must be detail-oriented and organized
Bring your customer service expertise to the City of Kingston and make a real difference in the community.
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📌 Customer Support Agent at City of Kingston
🏢 City of Kingston
📍 Kingston