Elevate guest experiences as a Guest Service Attendant at our Nordic Spa. Your role includes making reservations and promoting spa services while ensuring a warm, welcoming atmosphere.
We seek a passionate individual dedicated to wellness and customer service. As the first point of contact, you will greet guests, manage reservations, and provide information about spa services. Strong communication skills in French and English are a plus, along with a detail-oriented mindset that thrives in a fast-paced setting.
Key Responsibilities:
• Manage reservations via phone and email
• Efficiently promote spa services to guests
• Input treatments accurately into the system
• Assist guests with spa boutique product inquiries
• Process guest payments and ensure deposit accuracy
Requirements:
• Experience in customer service roles
• Robust communication in French and English
• Detail-oriented with multitasking ability
• Warm demeanor when interacting with the public
• Commitment to discretion and confidentiality
Cultivate exceptional customer service and support wellness journeys at our Nordic Spa.
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📌 Guest Service Attendant at Nordic Spa (Quebec City)
🏢 Germain Hôtels
📍 Quebec City