Elevate guest experiences as a Guest Service Agent responsible for welcoming arrivals, managing hotel reservations, and processing payments. Join our commitment to exceptional service and guest satisfaction.

As a Guest Service Agent, you will handle the front desk operations and ensure guests feel welcome from check-in to check-out. Your role includes greeting guests, assigning rooms, and managing billing processes. You will collaborate with housekeeping and coordinate third-party services to enhance the guest experience.

Key Responsibilities: • Greet guests warmly upon arrival • Manage check-in and check-out procedures • Assign appropriate rooms and issue keys • Process payments and manage guest bills • Provide information and resolve guest issues

Requirements: • Experience in front desk or guest services • Solid communication and problem-solving skills • Ability to handle guest concerns professionally • Familiarity with reservation systems is a plus • Capability to coordinate third-party services

Deliver exceptional service through effective communication, problem resolution, and coordination as a Guest Service Agent. #J-18808-Ljbffr

📌 Guest Service Agent at Hotel Front Desk (Fernie)
🏢 Ontario Trillium Foundation
📍 Fernie