Join Raise as a Telephony Solutions Engineer to lead telephony modernization with Microsoft Teams from a hybrid/remote workspace. Collaborate with key stakeholders to refine solutions and enhance operational efficiency.
As an Operational Engineer in North York, Atria, and Waterloo, ON, your primary focus will be the migration of Financial Centres to Microsoft Teams Telephony. This role involves liaising with business teams to develop scalable and secure cloud solutions while enhancing Amazon Connect services. You'll contribute to Agile delivery and promote automation practices.
Key Responsibilities:
• Collaborate on business initiatives for Microsoft Teams migrations
• Create high-level designs for telephony solutions




• Implement enhancements for Amazon Connect operations
• Engage in Agile delivery and DevOps practices
• Share knowledge through technical documentation and mentoring
Requirements:
• 2+ years in Microsoft Teams Telephony and AWS support
• Robust knowledge of telephony concepts and troubleshooting
• Analytical mindset with a focus on continuous improvement
• Familiarity with Amazon Connect and cloud solutions
• Bachelor’s in computer science or relevant area
Apply your skills in enhancing cloud and telephony services at Raise.
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📌 Telephony Solutions Engineer Remote Position (Toronto)
🏢 Raise
📍 Toronto