Enterprise CS Leader - Scale Ops & Growth (Edmonton)

Enterprise CS Leader - Scale Ops & Growth (Edmonton)

09 Sep
|
Riva International
|
Edmonton

09 Sep

Riva International

Edmonton

Riva International, Inc. in Canada seeks a strategic leader to helm our Client Experience team. You will drive retention, expansion, and lasting client relationships while coordinating across Sales, Product, Marketing, Skilled Services and Support. Reporting to the VP of Global Sales, you will design scalable playbooks, implement AI-enabled workflows, establish KPIs (NRR, GRR, CSAT), and build an execution-focused culture that delivers measurable business outcomes.

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📌 Enterprise CS Leader - Scale Ops & Growth (Edmonton)
🏢 Riva International
📍 Edmonton

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