Join Wajax as a Business Systems Support Specialist to deliver exceptional service for application inquiries and training. You'll utilize your ERP knowledge and user support expertise effectively.

In this role, you will be the first point of contact for Business Systems queries. A college diploma or university degree and 1-2 years of relevant experience are required. You will respond to user requests and help troubleshoot while developing training materials and managing user communications, all while ensuring SLAs are met.

Key Responsibilities: • Provide timely front line support for inquiries • Manage incoming IS Help Desk ticket requests • Develop and maintain user training resources • Collaborate with the IS and Business Systems Analyst teams • Offer after-hours support on a rotational basis

Requirements: • College diploma or degree in IT or related field • 1-2 years of supporting business systems • Bilingual in English and French recommended • Solid analytical and troubleshooting skills • Familiarity with help desk processes

Deliver exceptional user support while enhancing your skills in a supportive and diverse environment at Wajax. #J-18808-Ljbffr

📌 Wajax Business Systems Support Specialist (Winnipeg)
🏢 Wajax
📍 Winnipeg