Enhance customer experiences at Staples Canada as a Bilingual Customer Support Specialist. Provide vital support for ServiceOntario services while developing your skills in a retail environment.

This position focuses on delivering stellar service to customers needing government-related transactions. You will engage with customers, anticipate their needs, and guide them through processes. Handling escalated interactions with professionalism, your work will foster a welcoming environment.

Key Responsibilities: • Provide knowledgeable service across various customer interactions • Clearly communicate eligibility and service details • Facilitate warm transfers to other department specialists • Complete tasks for lobby readiness and merchandising • Uphold health, safety, and privacy protocols

Requirements: • 1-2 years in customer service roles • Ability to communicate effectively with diverse customers • Solid attention to detail and accuracy • Familiarity with Microsoft Office and internet applications • Bilingual English/French is an asset

Utilize your problem-solving abilities and bilingualism to make an impact at Staples Canada. #J-18808-Ljbffr

📌 Customer Support Specialist with Bilingual Skills (Winnipeg)
🏢 Socket.dev
📍 Winnipeg