Elevate client interactions as a Client Engagement Coordinator at COVE, where you will foster relationships and ensure exceptional service delivery. This role includes both event coordination and client onboarding support.
COVE is seeking a Client Engagement Coordinator with a Bachelor's degree or diploma in Business Administration. This position demands a minimum of 3 years' experience in client relations, hospitality, or related fields. You will play a crucial role in gathering client feedback, coordinating workshops, and managing CRM systems to enhance service delivery.
Key Responsibilities: • Support client onboarding and offboarding processes • Coordinate events, workshops,
and community-building initiatives • Maintain CRM systems and record client interactions • Respond to client inquiries and service requests • Monitor client engagement metrics and prepare reports
Requirements: • Bachelor's degree or diploma in Business Administration • Minimum of 3 years’ experience in customer experience management • Solid customer service orientation • Proficient in CRM systems and Microsoft Office • Excellent verbal and written communication skills
Enhance client experiences and drive engagement through effective onboarding and exceptional service at COVE. #J-18808-Ljbffr