Elevate your customer service career as a Financial Services Representative at Vancity's Chinatown branch. Engage members and guide them toward achieving their financial goals with tailored advice.

In this full-time, in office role, the Financial Services Representative will be a vital first point of contact. You will need exceptional communication skills, customer service experience, and a sales-oriented mindset to thrive. Your focus will be on building relationships with members, ensuring their needs are met, and providing informed guidance on banking solutions.

Key Responsibilities: • Greet members warmly and build trusting relationships • Analyze members’ banking, borrowing,



and investment needs • Offer tailored advice and connect members with relevant resources • Demonstrate online tools to enhance self-service capabilities • Ensure consistent member satisfaction with proactive follow-ups

Requirements: • High School Diploma or equivalent required • Strong communication and customer service skills • Sales-driven background in retail or service industries • Proficiency with digital banking tools and CRM systems • Attention to detail in documentation and compliance

Utilize your sales acumen and customer service skills to support Vancity members in their financial journeys. #J-18808-Ljbffr

📌 Financial Services Specialist in Vancouver (Winnipeg)
🏢 Vancity
📍 Winnipeg