Become a key player in resolving customer accounts as a Collections Associate. This role focuses on contacting clients to collect overdue payments, ensuring accurate documentation and follow-ups.

In this position, you will communicate with customers regarding overdue payments, review terms of sale, and effectively manage billing issues. The role requires handling up to 5 years of customer accounts with a strong emphasis on maintaining customer service levels. You will also document financial statuses and collection efforts in accordance with service level agreements.

Key Responsibilities:



• Contact customers for overdue payment information • Post received payments to customer accounts • Document financial statuses and collection efforts • Monitor assigned accounts and collection reports • Resolve internal and external billing discrepancies

Requirements: • High School Diploma or GED preferred • 2-5 years of experience in collections • Specialized skills training or certification may be required • Familiarity with accounts receivable processes • Solid communication and documentation skills

Leverage your collection skills to enhance customer relationships while reducing outstanding debts efficiently. #J-18808-Ljbffr

📌 Collections Associate for Outstanding Payments (Winnipeg)
🏢 White Cap
📍 Winnipeg