Join CGIC as a Customer Care Specialist in a hybrid full-time role in Caplan, Quebec. This position demands bilingual skills in English and French to enhance the client experience in auto and property insurance. We are looking for a dedicated individual to support our Retail Sales department. You will excel in building client relationships, meeting sales objectives, and ensuring outstanding service delivery. This role plays a vital part in our mission to connect with clients and understand their insurance needs through effective communication strategies. Key Responsibilities:
- Deliver tailored auto and property insurance solutions
- Develop a robust network for potential sales leads
- Achieve individual performance goals in sales and service
- Handle client concerns and escalate issues as needed
- Foster long-term client retention through communication Requirements:
- At least 1 year of experience in an office setting
- Post-secondary education preferred
- Familiarity with insurance products is advantageous
- Must speak both English and French fluently
- Consent to a background check is mandatory Bring your skills in client service and sales to make an impact with CGIC's dedicated team. #J-18808-Ljbffr

📌 Customer Care Specialist At Cgic - Bilingual (Quebec City)
🏢 The Co-operators Group
📍 Quebec City