Join Cottingham & Butler as a Member Services Advocate, assisting clients with complex healthcare and benefit issues. Leverage your health insurance experience to deliver vital support every day.
The ideal candidate will have hands-on experience navigating health plans and resolving claims issues. In this full-time role, you will assess situations independently while partnering with providers and third-party administrators. This position emphasizes critical thinking and ownership of sensitive issues, ensuring timely resolutions for members.
Key Responsibilities:
• Guide members through complex healthcare coverage scenarios • Resolve escalated claims and billing issues swiftly • Partner with providers and carriers for effective resolution • Advocate for member needs in challenging situations • Collaborate across multiple stakeholders for timely outcomes
Requirements: • Background in health insurance or benefits administration • Proven experience in claims resolution and issue assessment • Robust problem-solving and critical thinking skills • Ability to manage multi-layered issues with minimal oversight • Excellent communication skills for member advocacy
Utilize your expertise in health insurance to support members effectively at Cottingham & Butler. #J-18808-Ljbffr