Teladoc Health is seeking a Member Services specialist in Canada to provide empathetic, bilingual support to members and patients across calls, emails, and chats. Respond to inquiries, determine eligibility, and coordinate appointments while maintaining accurate case documentation. Work with clinicians and the case team with a focus on crisis management, privacy compliance (PIPEDA), and timely communications. Adaptable shifts across days/evenings and weekends may be required.
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📌 Bilingual Clinical Ops & Member Support (Winnipeg)
🏢 Teladoc
📍 Winnipeg
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