Step into a critical leadership role as the Lead Service Manager at ORKIN in Stoney Creek, ON. Focus on guiding technicians, managing customer interactions, and promoting service excellence.
The Lead Service Manager is integral to ORKIN, overseeing the technician team and ensuring service quality. This role requires effective communication and a robust understanding of safety regulations and company policies. Candidates should be adaptable, willing to tackle daily challenges while fostering an environment of continuous improvement and satisfaction in service delivery.
Key Responsibilities:
• Supervise and mentor a team of service technicians
• Conduct daily inspections for service compliance
• Manage customer feedback and complaints professionally




• Uphold safety and regulatory standards at the branch
• Collaborate to meet branch sales and operational expectations
Requirements:
• Bachelor’s degree or related experience
• At least 3 years with ORKIN Canada
• Team management experience of 10+ staff
• Excellent presentation and interpersonal skills
• Clean driver's record and pesticide license needed
Bring your management flair and commitment to excellence to ORKIN and drive success in Stoney Creek.
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📌 Lead Service Manager for ORKIN Stoney Creek (Hamilton)
🏢 Orkin Canada
📍 Hamilton