Step into the role of a Customer-Focused Service Advisor prioritizing client satisfaction. Address inquiries, manage repairs, and contribute to a dealership's success through excellent service.

In this full time position, you will play an essential role in customer interaction, ensuring that all inquiries are promptly resolved and repair orders are thoroughly processed. Your ability to maintain detailed records will support both customer trust and operational excellence within the service department.

Key Responsibilities:
Document repair orders and customer requests accurately
Monitor service quality and timelines for repairs
Facilitate vehicle maintenance scheduling effectively
Notify customers of available parts and repair updates
Conduct walk-around inspections to note vehicle condition

Requirements:
Robust knowledge of automotive equipment necessary
Mandarin speaking preferred for client interactions
Clean British Columbia driver's license required
Proven ability to work as a team member
Commitment to customer satisfaction principles

Embrace the challenge as a Service Advisor and elevate your impact on customer loyalty and satisfaction.

📌 Customer Focused Service Advisor Role Richmond
🏢 OpenRoad Auto Group
📍 Richmond