Job Overview
We are seeking a highly organized and experienced Administrator to join our team. The ideal candidate will play a key role in ensuring the smooth operation of our office while providing exceptional support to both staff and clients. This position requires proficiency in a range of administrative tasks, including managing electronic medical records, handling multi-line phone systems, and maintaining a professional and welcoming front desk environment. Previous experience in a dental or medical office is required, along with demonstrated experience in accounts receivable (AR) management.

Responsibilities
Oversee daily administrative operations, ensuring efficient office workflow.
Serve as the first point of contact for patients and visitors, delivering outstanding customer service.
Manage incoming calls through multi-line phone systems, directing inquiries appropriately.
Maintain and update electronic medical records (EMR) accurately and confidentially.
Assist with appointment scheduling and patient record management using Dentrix and Epic systems.
Communicate effectively using medical terminology with healthcare specialists and patients.
Support billing processes, insurance verification, and accounts receivable management.




Collaborate with team members to ensure compliance with office policies and procedures.
Perform general office duties such as filing, faxing, and data entry.

Qualifications
Previous experience as a dental receptionist or office administrator is required.
Proven experience handling accounts receivable (AR) in a medical or dental office setting.
Strong understanding of medical terminology to support effective communication in a healthcare environment.
Excellent organizational skills with attention to detail and the ability to manage multiple tasks efficiently.
Proficient in using electronic medical record systems and standard office equipment.
Exceptional interpersonal skills, maintaining a friendly and professional demeanor with patients and colleagues.
Ability to work both independently and collaboratively within a team.

Join our team and contribute to a supportive, productive, and patient-focused office setting while helping us achieve operational excellence!

Job Types: Full-time, Part-time, Permanent

Pay: $25.00-$30.00 per hour

Experience:
Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Administrator London
🏢 Lunar Smile Dentistry
📍 London