Job Summary
We are seeking a highly organized and detail-oriented dental receptionist to join our team. The ideal candidate will be responsible for managing various administrative tasks to ensure the smooth operation of our office. This role requires proficiency in office software, excellent customer service skills, and a strong ability to manage multiple priorities effectively. The Administrator will play a crucial role in supporting our team and enhancing the overall efficiency of our operations and patient care.
Responsibilities
Greeting patients, answering the telephone, and managing incoming and outgoing mail
Implementing productive working processes, schedules and procedures
Collecting patient data
Being a liaison between the patient and the dentist/treatment coordinator
Ensuring confidentiality and accuracy
Collecting insurance data and communicating advantages to the patient
Verifying patient eligibility and filing completed claims for payment
Tracking the progress of insurance claims
Making financial arrangements and collecting payments from patients;
Maintaining accounts payable and accounts receivable organizing and maintaining the daily patient schedule
Maintaining a recall system
Proficient in Abeldent software is an asset but not required
Experience
Expert customer service skills with the ability to talk to anyone.
Strong written and oral communication skills
Detail-oriented with the ability to take accurate messages and scheduling
The ability to process payments
Previous experience working in dental office
Familiarity with dental office procedures and terminology
Abeldent knowledge an asset
Job Type: Full-time
Pay: $24.00-$28.00 per hour
Benefits:
Dental care
In office parking
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 1 year (required)