The Cashier/Keys Associate team member works in a fast-paced workplace that involves constant interaction with customers. This position requires delivering friendly and courteous service while processing customer purchases efficiently and correctly. This role involves the operation of a computerized cash register. This is a position which will require the ability to work daytime and weekend shifts.
Customer Service:
Smiles, make eye contact, greets and thanks customers.
Directs customer to the location of requested items.
Suggests value-added and related products to customers to ensure they get home with all they need.
Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
Handles multiple customers in an effective and effective manner.
Deals with challenging situations and conflict resolution in a qualified manner.
Daily tasks will include but are not limited to:
Operates cash register and all point of sales functions.
Processes customer purchases efficiently, following standardized procedures.
Accurately verifies merchandise quantities, descriptions and prices when processing customer purchases.
Balances cash and is aware of amount of cash on hand.
Maintains merchandise around the cash area and ensures that retail basics are executed efficiently
Takes returns to stock product in respective department.
Reports stolen and damaged goods to Management.
Alerts management to security problems.
Alerts the respective department on any customer inquiry or concern.
Shares opinions and ideas on how to improve store success.
Participates in meetings and all training as required; listens to feedback to improve their own abilities
Uses professional language and maintains a professional appearance.
Cutting keys on the key machine
Light janitorial tasks
Collecting carts as necessary
Helping with customer carryout as needed
Requirements:
Basic math and typing skills.
Ability to work efficiently with computerized systems.
Ability to work with minimum supervision.
Experience in a customer service role and/or with a Canadian Tire store is considered an asset.
Ability to operate a cash register
We thank all the applicants for their interest in employment with Canadian Tire; however please note that only those selected for interview will be contacted.
Job Type: Part time
Pay: From $18.40 per hour
Benefits:
Dental care
Flexible schedule
On-site parking
Store discount