Join our mission as a Bilingual Client Support Agent. Deliver personalized outreach to educators and candidates while resolving inquiries and enhancing tech experiences in education. As the frontline support representative, you will efficiently handle calls and emails, guiding users through technical challenges. The ideal candidate is detail-oriented, organized, and passionate about technology, with a drive to maximize user interaction quality. Full time hours are mostly in-office, with versatile work arrangements after demonstrating success. Key Responsibilities:
Deliver effective and friendly support to clients
Answer inquiries and manage interactions
Troubleshoot and resolve technical concerns
Provide insights for platform enhancements
Assist with data entry and project tasks Requirements:
Fluency in both French and English is essential
At least one year customer service experience
Relevant post-secondary diploma or degree
Proficient with Windows and Microsoft Office
Prior call center experience is advantageous Make meaningful contributions while developing your skills within a supportive educational technology workplace. #J-18808-Ljbffr

📌 Bilingual Client Support Agent Toronto
🏢 ApplyToEducation.com
📍 Toronto