Responsibilities
Answer incoming phone calls, emails, and client inquiries in a skilled manner.
Schedule meetings and support management calendars.
Perform data entry and general administrative duties.
Dispatch requests to supervisors or field staff and monitor completion timelines.
Communicate with clients regarding service requests, updates, complaints, and resolutions.
Monitor key performance indicators such as response times, missed cleans, supply usage, and client satisfaction.
Qualification
Strong Microsoft Office skills (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong multitasking and organizational abilities.
Qualified customer service attitude.
Robust attention to details
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📌 工作内推 物流公司office Administrator Markham
🏢 51.CA Media Group
📍 Markham
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