Join BearCom as a Service Coordinator and ensure top-notch customer service in wireless communications. This role focuses on organization and effective communication skills to meet expectations. The Service Coordinator will be central to managing customer interactions and service requests for BearCom's extensive offerings. You will be responsible for addressing calls and scheduling service efficiently while maintaining accurate logs. Effective communication and a proactive approach are essential in this rapid-paced setting. Key Responsibilities:
Receive and document significant customer calls
Direct requests and problems to appropriate solutions
Schedule and manage service projects and trouble calls
Use technology for productive crew dispatching
Keep accurate records of calls and ongoing activities Requirements:
2 years of relevant experience required
Data entry skills; typing rate of 35 wpm
Proficient in English; bilingual in Spanish preferred
Outstanding organizational and multitasking capabilities
Knowledgeable in Microsoft Excel, Word, and Outlook Leverage your organizational skills and customer focus at BearCom in this Service Coordinator role. #J-18808-Ljbffr
📌 Bearcom Service Coordinator Opportunity Toronto
🏢 BearCom Canada
📍 Toronto
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