09 Sep
|
Bass Pro Shops
|
Halifax Regional Municipality
09 Sep
Bass Pro Shops
Halifax Regional Municipality
Lead a dynamic team at Bass Pro Shops as a Customer Service Team Lead. Elevate customer satisfaction by providing excellent service and training in a retail setting.
In this supervisory role, you will guide and develop your team while ensuring adherence to standard operating procedures. Foster growth through effective training and transparent communication. Be the point of contact for resolving customer issues while promoting company initiatives for optimal team performance.
Key Responsibilities:
Supervise and lead department team members effectively
Delegate tasks with clear instructions and follow-ups
Train staff on standard operating procedures
Ensure compliance with company policies and procedures
Provide exceptional customer service based on needs analysis
Requirements:
Minimum two years of supervisory experience preferred
Open availability for flexible shifts
High school diploma or equivalent preferred
Robust problem-solving and decision-making skills
Previous experience in retail or outdoor lifestyle recommended
Become a crucial part of the Bass Pro Shops team and drive customer satisfaction through exceptional leadership and service.
J-18808-Ljbffr
📌 Customer Service Lead At Bass Pro Shops Halifax Regional Municipality
🏢 Bass Pro Shops
📍 Halifax Regional Municipality