Take on the role of Reservations Agent at Panorama Mountain Village, where superior customer service drives sales. Assist guests in planning their vacations through engaging phone interactions. In this position, you'll cater to a diverse range of customer needs by matching them with the perfect resort experiences. Your role will involve managing incoming inquiries, providing detailed information about packages, and ensuring a seamless reservation process. Key Responsibilities:
Provide timely responses to customer inquiries via various channels
Present accurate quotes and package details clearly
Stay knowledgeable about resort offerings and seasonal events
Execute reservations according to established policies
Complete daily reports on performance metrics and tasks Requirements:
Previous experience in a reservations call center
Solid sales aptitude within the hospitality industry
Exceptional attention to detail and multitasking expertise
Competent with multiple technology platforms
Willingness to work weekends and wide-ranging hours Use your communication strengths to deliver unparalleled service at Panorama Mountain Village. #J-18808-Ljbffr