Become part of Roots as a Retail Team Lead, where your leadership inspires excellence in customer service and team collaboration. Shape a community dedicated to sustainability and quality. As Team Lead, you will directly support the Store Manager while fostering a creative atmosphere among associates. Your ability to lead and energize a team will be crucial to achieving store goals and maintaining a positive shopping experience. You will handle operational responsibilities while ensuring a culture of outstanding service. Key Responsibilities:
Model exceptional customer service behavior
Assist in recent associate training and onboarding
Communicate performance feedback to management
Perform managerial tasks in the absence of higher-ups
Oversee daily banking and reporting processes Requirements:
At least 1 year of retail experience, with luxury being a plus
Demonstrated leadership abilities within a team
Robust organizational and problem-solving skills
Availability for various shifts, including weekends
Passion for customer experience and brand loyalty Lead with integrity and drive success in team efforts at Roots. #J-18808-Ljbffr

📌 Roots Retail Team Lead Position Montreal
🏢 Roots
📍 Montreal