Transform HR technology as the AI Solutions Configuration Lead at Manulife in a hybrid role based in Waterloo, Ontario. Drive personalized People Services solutions leveraging AI innovation and configuration expertise.

In this pivotal position, you will lead technical solutions within the PeopleComms Technology team. With over 7 years of experience in Workday configurations, you will influence design directions, automate processes, and enhance user experiences through AI capabilities. Your expertise in evaluating emerging technologies will ensure compliance and scalability in delivering cutting-edge services.

Key Responsibilities:
• Lead technical configuration for AI-enabled People Services solutions
• Translate business requirements into technical designs and solutions




• Optimize AI capabilities in Workday and related platforms
• Analyze existing processes for automation and improvement
• Collaborate with cross-functional teams to implement solutions

Requirements:
• 7+ years in configuring Workday in complex settings
• Expertise in Workday business processes and automation
• Solid understanding of HR service delivery principles
• Proven ability to lead complex configuration initiatives
• Experience in Agile delivery environments

Shape the future of HR services at Manulife by leveraging AI technologies for enhanced colleague experiences.
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📌 Ai Solutions Configuration Lead At Manulife Ontario
🏢 Manulife
📍 Ontario