Join Cipher Digital as a ServiceNow Analyst and drive impactful solutions. This role requires robust experience in translating business needs into ServiceNow functionalities while guiding stakeholders effectively.
In this position, you will work with business stakeholders across multiple workstreams to gather requirements and establish explicit user stories. As a key player in the ServiceNow implementation, your role demands expertise in ITSM, IRM, and more, translating complex processes into manageable solutions. Your ability to facilitate workshops and support user adoption will be essential for successful outcomes.
Key Responsibilities:
• Partner with stakeholders to gather requirements across workstreams
• Translate business processes into ServiceNow-compatible solutions




• Document current-state and future-state user stories
• Facilitate workshops to align on process design
• Support UAT and training for new rollouts
Requirements:
• Over 4 years of business analysis experience
• Solid knowledge of ServiceNow modules and capabilities
• Experience with functional specifications and user stories
• Solid facilitation and communication skills
• Background in change management and user training
Bring your expertise to Cipher Digital and help transform processes through innovative ServiceNow solutions.
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📌 Servicenow Analyst At Cipher Digital Quinte West
🏢 Cipher Digital
📍 Quinte West