Elevate customer service in our Service department as an Evening Service Writer, focusing on effective repair order management and communication. Your role is central to achieving customer satisfaction and quick resolutions. In this position, reporting to the Service Manager, you will greet customers and ensure their vehicle concerns are accurately documented. This role involves confirming warranty statuses, opening repair orders, and engaging with technicians. Your experience and robust computer skills will serve you well in this dynamic workplace. Key Responsibilities:
Greet customers upon their arrival
Create and manage repair orders thoroughly
Confirm and process warranty claims efficiently
Collaborate with technicians for customer updates
Schedule upcoming preventive maintenance services Requirements:
Minimum 3 years’ automotive dealership experience
Solid customer-focused service skills
Proficient in Windows, MS Excel, and Word applications
Experience with KARMAK is an advantage
Ability to maintain an organized workspace Deliver excellent service throughout the repair process by providing timely updates and managing customer expectations effectively. #J-18808-Ljbffr

📌 Customer Centric Evening Service Writer Fredericton
🏢 Bayview Trucks - Fredericton
📍 Fredericton