Drive observability excellence at Kyndryl by shaping our service reliability strategy. This role focuses on integrating proactive monitoring and enhancing application performance in a supportive workplace.
As the Associate Director, you will lead the enterprise observability framework, working closely with service owners to establish comprehensive monitoring requirements across all critical applications. Your influence will foster a culture of technical excellence and automation, guiding teams to harness contemporary observability technologies effectively. Your insights will enhance overall service health and performance across platforms.
Key Responsibilities:
• Define enterprise observability and monitoring standards
• Collaborate with teams on application performance metrics
• Identify and address gaps in monitoring coverage
• Drive automation and proactive remediation strategies
• Establish transparent service reliability goals and frameworks
Requirements:
• Bachelor’s degree in IT or a related field
• 8+ years of experience in relevant technologies
• 3+ years leading technical teams
• Proficiency with Dynatrace and similar tools
• Solid understanding of cloud infrastructure and monitoring solutions
Transform Kyndryl's approach to observability and reliability with your expertise.
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