Laylah is seeking a Customer Success Specialist to own onboarding and drive long-term retention for Canadian clients. You will be the face and voice of Laylah, guiding customers through implementation, adoption, and ongoing success.
Responsibilities include onboarding design, client demos, proactive support, and collaboration with sales and leadership to improve the customer experience and retention metrics. Fluency in French and English is required.
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📌 Bilingual Cs Specialist – Onboarding & Retention Quebec City
🏢 Laylah
📍 Quebec City
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