Lead operational excellence across multiple sites as the Senior Operations Manager. Emphasizing customer experience and profitability, this role demands strategic oversight and effective team management.
As a pivotal member reporting to the COO, you will drive performance across various locations by providing leadership to site Operation Managers. This position requires a focus on operational strategy, performance metrics, and compliance, all while fostering a culture of accountability and collaboration among teams.
Key Responsibilities:
• Serve as liaison between operations and executive leadership
• Provide direction and coaching to site Operation Managers
• Develop strategies for efficiency and revenue growth
• Monitor metrics like attendance and customer satisfaction
• Ensure compliance with regulatory and operational standards
Requirements:
• Minimum 5 years in management or higher
• Solid leadership and analytical capabilities
• Proven success in operational excellence and profitability
• Experience with workforce optimization and scheduling
• Ability to collaborate effectively across departments
Drive operational success and elevate customer experiences through impactful leadership in this Senior Operations Manager role.
J-18808-Ljbffr