Become a vital part of the City of Kingston as a part time Customer Experience Agent. Provide essential support across various channels, ensuring every interaction is positive and effective. In this frontline role, you will be the first point of contact for residents needing assistance with municipal services. You’ll respond to inquiries via phone, in-person, and online, while managing service requests and processing transactions. Your ability to deliver exceptional service will play a key role in enhancing community engagement. Key Responsibilities:
Represent the City in customer service interactions
Respond to inquiries courteously via multiple channels
Process transactions and manage cash drawer daily
Triage and resolve service requests accurately
Assist with facility bookings and memberships Requirements:
Grade 12 diploma or equivalent required
One year of frontline customer service experience
Basic Microsoft Office Suite skills required
Typing speed of 45 words per minute
Ability to work flexible schedule including weekends Elevate community interactions through exceptional service and become a trusted face of Kingston's municipal services. #J-18808-Ljbffr

📌 Part Time Customer Experience Agent Kingston (Canada)
🏢 City of Kingston
📍 Canada