Elevate student experiences at SeeWhy Learning as a Bilingual Customer Support Agent. This remote position requires fluency in French and English to assist students effectively via multiple channels. In this full time role, you will act as the primary point of contact for student inquiries, ensuring they receive the guidance needed throughout their educational careers. From registrations to handling complex inquiries, your customer service skills will significantly influence student satisfaction. Key Responsibilities:
Provide support through phone, email, and web chat
Guide students in registering for courses and scheduling exams
Ensure accurate information on programs and policies
Resolve concerns while maintaining service level expectations
Document all student interactions meticulously Requirements:
Minimum 3 years of customer service experience
Fluency in both French and English
Excellent organizational and multitasking abilities
Proficiency with Microsoft Office and customer management platforms
Ability to thrive in a remote, rapid-paced workplace Utilize your exceptional bilingual skills at SeeWhy Learning to foster a supportive educational experience for students across Canada. #J-18808-Ljbffr

📌 Customer Support Agent Bilingual Remote Toronto
🏢 Career Certified
📍 Toronto