Join Boston Scientific as a Customer Operations Representative in Ottawa, blending hybrid work with a focus on outstanding customer service in the healthcare sector. In this vital role, you will manage customer orders and inquiries while facilitating improved service delivery. Collaborating closely with sales teams, you'll address concerns and streamline communication, impacting healthcare providers positively. Your robust focus on client relationships aligns with Boston Scientific's commitment to excellence. Key Responsibilities:
Process customer orders efficiently through email management
Resolve issues by connecting customers with sales experts
Handle incoming call inquiries professionally
Support order tracking and database applications
Maintain organized filing for all emails received Requirements:
Technical or Bachelor’s degree in business administration
At least 1 year of experience in customer service or operations
Skilled in Microsoft Office, particularly Excel and Outlook
Knowledge of SAP is a plus
Experience in a medical device setting preferred Leverage your customer service skills to elevate healthcare solutions with Boston Scientific. #J-18808-Ljbffr

📌 Customer Operations Representative Hybrid Role Ottawa (Canada)
🏢 Boston Scientific Gruppe
📍 Canada