Elevate patient care as a Patient Services Specialist in Lower Sackville with FYidoctors. Provide exceptional service while engaging with patients in a rapid-paced, team-oriented setting. FYidoctors is on the lookout for a Customer Services Specialist to enhance the patient journey at their Lower Sackville clinic. This full time role involves vital tasks such as greeting patients, managing their check-ins and check-outs, as well as conducting pre-testing. You will also coordinate appointments, prepare prescriptions, and assist with eyewear pickups. Key Responsibilities:
Greet patients warmly and manage check-in/out procedures
Conduct essential pre-testing for eye care
Coordinate patient appointments and manage billing processes
Handle eyewear pickups and provide minor repairs
Deliver exceptional service for positive patient experiences Requirements:
Retail experience is an asset
Robust multitasking ability in dynamic environments
Proficient in computer technology and MS Office
Excellent interpersonal and communication skills
Creative and adaptable team member Become an essential part of improving patient well-being at FYidoctors Lower Sackville. #J-18808-Ljbffr