Become a Customer Service Advisor with Scotiabank, offering flexibility through a hybrid model in Ottawa. Your expertise in resolving customer inquiries will be your key asset. As part of the Scotiabank Customer Contact Centre, you will engage with clients to provide effective solutions tailored to their banking needs. This full time role emphasizes a customer-centric philosophy, allowing you to improve the overall customer experience. You will also advantage from extensive training and future growth opportunities in a diverse work workplace. Key Responsibilities:
Handle inbound customer calls and provide insightful assistance
Assess banking inquiries and deliver customized solutions
Troubleshoot complaints and guide customers through processes




Harness diverse resources to enhance service quality
Maintain multiple system navigations while interacting with customers Requirements:
Experience in customer-focused roles
High school diploma or equivalent education
Ability to effectively manage multiple tasks
Comfortable with customer phone interactions
Performance-driven with a self-improvement mindset Join Scotiabank and play a key role in enhancing customer relationships while enjoying a flexible work setting. #J-18808-Ljbffr

📌 Customer Service Advisor – Flexible Role Ottawa
🏢 Scotiabank
📍 Ottawa