Customer Focused Member Services Representative Ottawa

Customer Focused Member Services Representative Ottawa

09 Sep
|
Taymax Group
|
Ottawa

09 Sep

Taymax Group

Ottawa

Join Taymax Group as a Member Services Representative to enhance the member experience through exceptional customer service in Ottawa, ON. Engage with members and assist them in a positive, welcoming atmosphere. This role involves creating an exceptional experience for Planet Fitness members and guests at the Merivale location. Your responsibilities include greeting members, answering inquiries, and assisting in memberships. You will ensure a clean and organized club workplace while collaborating with the team. A passion for health and fitness is essential in this interactive position. Key Responsibilities:
Greet and assist members, prospective members, and guests
Manage front desk activities, including answering phones
Conduct tours for prospective members and sign them up
Update member accounts as required
Maintain cleanliness of the club and complete cleaning tasks Requirements:
Must be 18 years or older
High School diploma or GED required
Previous customer service experience preferred
Basic computer skills and reliability a must
Positive attitude and solid communication skills Deliver exceptional service and support to enhance the Planet Fitness member experience! #J-18808-Ljbffr

📌 Customer Focused Member Services Representative Ottawa
🏢 Taymax Group
📍 Ottawa

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