As our Team Lead, your leadership will shine as you create memorable customer experiences while managing daily operations. Inspire your team and make every guest visit truly exceptional. Reporting to the Store Leader, you will play a crucial role in maintaining high service standards and operational efficiency. You're expected to lead your team effectively, address customer inquiries, and ensure smooth operations through hands-on involvement. Your commitment to training and developing staff will contribute to a vibrant, energetic work setting. Key Responsibilities:
Welcome guests and resolve booking questions
Lead and motivate team members during shifts
Ensure compliance with company policies and programs
Maintain inventories and coordinate maintenance activities
Handle cash-outs and process payments accurately Requirements:
1–2 years in retail, hospitality, or entertainment leadership
High School Diploma (or equivalent)
Availability for peak business hours
Proficient with Microsoft Office and operational systems
Robust customer service and communication skills Drive exceptional service while creating a high-energy team culture that guests will adore. #J-18808-Ljbffr

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