Step up your hospitality skills as Supervisor for the Fairmont Gold Lounge at the iconic Fairmont Chateau Laurier in Ottawa. This part time role emphasizes quality guest interactions and service. As the Fairmont Gold Supervisor, your primary focus is on delivering outstanding service and hospitality. Managing operations, tracking guest satisfaction, and fostering an exceptional setting, you will lead a team committed to perfection. Your expertise in concierge services and hotel management will create unforgettable guest experiences. Key Responsibilities:
Oversee guest service and Fairmont Gold operations
Ensure compliance with service standards and policies
Track and forecast occupancy for optimal efficiency
Manage the setup for food and beverage service
Provide exceptional concierge support and information Requirements:
Required Front Desk Agent experience
Two years’ experience in guest services or concierge
Supervisory experience preferred
Robust written and verbal communication skills
Knowledge of hospitality software like Opera Lead the Fairmont Gold team to achieve excellence in guest satisfaction at Fairmont Chateau Laurier. #J-18808-Ljbffr