Customer Service Specialist Order Management Toronto

Customer Service Specialist Order Management Toronto

09 Sep
|
Select Food Products
|
Toronto

09 Sep

Select Food Products

Toronto

Become a Customer Service Specialist focusing on order management, ensuring delivery timelines and accuracy meet client expectations every time. Deliver outstanding service both to customers and internally. As a Customer Service Specialist, you will report to the Customer Service Supervisor. This role involves processing orders and closely monitoring updates to ensure accuracy while maintaining robust communication with various departments. Your role will be crucial in resolving customer concerns and managing expectations effectively. Key Responsibilities:
Accurately process orders and invoices via email and online
Communicate changes in orders to customers promptly
Conduct daily checks to validate order details
Liaise with warehouse and sales for order fulfillment
Provide proactive support for customer inquiries Requirements:
Minimum two years' experience in order processing/customer service
Background in food manufacturing is an asset
Proficient in ERP systems like Sage
Advanced skills in Microsoft Excel
Solid organizational and time management skills Bring your passion for customer service and process efficiency to succeed in our agile workplace. #J-18808-Ljbffr

📌 Customer Service Specialist Order Management Toronto
🏢 Select Food Products
📍 Toronto

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