Join Amynta Group as a Bilingual CX Expert, where you'll provide invaluable support to Dealer clients and ensure a stellar customer experience. Your bilingual skills in French and English are crucial in this role. In this position, you'll report to the Manager of Customer Experience while engaging with both external clients and the National Sales Team. Key functions include coordinating customer service activities, assisting communication with sales members, and maintaining high standards in service quality. Your ability to resolve conflicts and adapt to changing situations will set you apart. Key Responsibilities:
Deliver best-in-class customer service to clients
Assist the sales team through effective communication




Coordinate daily customer service operations
Collaborate with Marketing and the Distribution Centre
Complete documentation accurately for every transaction Requirements:
A minimum of 3 years in customer service roles
Bilingual fluency in French and English
Robust problem-solving skills with minimal supervision
Proficiency in MS Office and CRM tools
Team-oriented with a resourceful approach Bring your energetic personality and customer service expertise to Amynta Group and excel in a agile workplace. #J-18808-Ljbffr

📌 Amynta Group Bilingual Cx Expert Quebec City
🏢 Amynta Group
📍 Quebec City